18-08-2013 10:59 AM
For a little while, every time our cordless phone rings or when we use it, the internet disconnects and it's becoming really annoying. When hung up, the internet resumes.
Also, we have an ordinary phone also connects to the filter and it seems to be working fine and carry on using the internet.
Can anyone suggests if anything can be fixed or change settings when using the cordless phone?
Solved! See solution
19-08-2013 07:27 PM
Sounds like the cordless phone is interrupting the wireless network - you need to try changing the channel that the wireless signal is broadcast on by your modem.
18-08-2013 02:36 PM
At the moment the filter is plugged into the telephone line. The fliter is being plugged with an ADSL line from the Vodafone station and I have a double adapter plugged in for the two telephones (one for the ordinary telephone which it's working while using the internet and the other is for the cordless phone which I have removed until I have it fixed).
18-08-2013 02:41 PM
What happens if you remove the double adapter and plug the cordless phone's line directly into the port on the filter?
18-08-2013 03:30 PM
18-08-2013 06:41 PM - edited 18-08-2013 06:43 PM
Sounds like a house wiring issue have you got a master filter installed on the line coming into the house? This is not a line filter that goes between modem and telephone jack point,
19-08-2013 10:19 AM
I am not sure if we have a master filter installed on the line coming into the house - how do I find that out?
19-08-2013 03:26 PM
19-08-2013 04:16 PM
The cordless phone is UNIDEN SS 15 (we have two of those) and it does mention "2.4Ghz" in the manual.
19-08-2013 04:33 PM
Copyright © Vodafone New Zealand Ltd