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Internet Disconnected so often

New Poster
Posts: 1
Registered: ‎17-05-2018

Internet Disconnected so often

by bossirock New Poster
Message 1 of 2 (322 Views)

My internet disconnected every 3-4 times a day, even more than that. My  modem is HG659. On the Modem I see that the Internet light and Wifi light keep flashing almost every time. Can you please help me? What should I do? It's so annoying.

Community Manager
Community Manager
Posts: 1,491
Registered: ‎01-03-2012

Re: Internet Disconnected so often

by Community Manager Community Manager
Message 2 of 2 (281 Views)

Hi @bossirock - that sounds annoying, sorry about that. Please call our tech support team. They will be able to check if there is a fault on your line which is causing the internet to disconnect so often. If there is, they will send a tech out to fix the line.

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