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I have a new connection and a dial tone but cant call out

New Poster
Posts: 1
Registered: ‎23-07-2017

I have a new connection and a dial tone but cant call out

by Poppy16 New Poster
Message 1 of 2 (405 Views)

NOTE: I have a diual tone and the BB is working fine. BUT When I dial a local numberfrom my phone it dials and the exchange gives me the message 'This is SPARK please call your service provider'. If I dial a toll call it just says 'call fails'.

 

 

Vodafone Ninja Vodafone Ninja
Vodafone Ninja
Posts: 29
Registered: ‎15-08-2016

Re: I have a new connection and a dial tone but cant call out

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (387 Views)

That's a bit strange, Would you like to private message us your customer/account number so we can take a look into this for you?

alternatively you can contact our tech support on 0800 438 448

^JJ

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