NOTE: I have a diual tone and the BB is working fine. BUT When I dial a local numberfrom my phone it dials and the exchange gives me the message 'This is SPARK please call your service provider'. If I dial a toll call it just says 'call fails'.
That's a bit strange, Would you like to private message us your customer/account number so we can take a look into this for you?
alternatively you can contact our tech support on 0800 438 448^JJ