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Home Gateway Model SHG1500 can't turn off DHCP

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Starter Poster
Posts: 3
Registered: ‎06-11-2013

Home Gateway Model SHG1500 can't turn off DHCP

by pdmjohns Starter Poster
Message 1 of 2 (197 Views)

From earlier posts on here I understand that you need to call Vodafone to get DHCP turned off on an SHG1500 modem. I called and was told a "level 2" needs to do it and that it can't happen until tomorrow at the earliest.  Is there anyone monitoring this site that can sort this sooner?

 

I want to use the SHG1500 as a second wireless AP, using a new HG659 (I've just gone onto fibre) for DHCP.  I don't fancy leaving two modems plugged into my network each with DHCP turned on.

Vodafone Ninja
Posts: 322
Registered: ‎21-07-2015

Re: Home Gateway Model SHG1500 can't turn off DHCP

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (167 Views)

Hi,

 

If this hasn't been sorted yet, can you click on my name and send me a private message with the serial number of the SHG1500 and your account number and I'll see what can be done.

 

Thanks,

Hamish

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