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text charge $0.31 to 00447786205094

Starter Poster
Posts: 3
Registered: ‎11-08-2017

text charge $0.31 to 00447786205094

by mirasol Starter Poster
Message 1 of 7 (1,459 Views)

Hi.

 

I keep getting charged for sending a message using messenger even though I am using my wifi at home. It keeps on charging me $0.31. I am using a Huwaei phone and not an iPhone. Why is it happening?

Business Ninja Adept
Posts: 1,801
Registered: ‎30-09-2014

Re: text charge $0.31 to 00447786205094

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 7 (1,435 Views)

@mirasolInteresting. I wouldn't imagine this would happen if you didn't have an iPhone.

 

00447786205094 = iMessage / FaceTime activation number.

 

Please private message me your number; I will check on the same.

NOC Engineer | Vodafone NZ
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Registered: ‎11-08-2017

Re: text charge $0.31 to 00447786205094

[ Edited ]
by mirasol Starter Poster
Message 3 of 7 (1,399 Views)

Yes. That was I also thought. Beacuse I know that it is happening for iPhone.My mobile number is <removed>

Business Ninja Adept
Posts: 1,801
Registered: ‎30-09-2014

Re: text charge $0.31 to 00447786205094

[ Edited ]
by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 4 of 7 (1,379 Views)

Hi, I've removed your phone number from the above post. I asked for this in a private message not a public post (everyone can see that).

 

In any case, I've looked at your issue.

 

The SMS are not being sent to 00447786205094 as you state in this post. They are being sent to another UK number, which is not associated with Apple iMessage at all. You can log into MyVodafone and look at the number which SMS to have been charged, it is not 00447786205094. I have traced the SMS as well and can confirm they are originating from your handset and SIM card.

 

Hence I suggest you to check your handset, why it is sending out messages to a UK number. Probably some dodgy application installed. Maybe factory reset your handset or remove third party applications one by one until they stop.

 

Thanks.

NOC Engineer | Vodafone NZ
Starter Poster
Posts: 2
Registered: ‎22-12-2017

Re: text charge $0.31 to 00447786205094

by Kqnie Starter Poster
Message 5 of 7 (1,177 Views)

I have the same problem. A message has sent out to this number twice and of cos I do not have any record that I have sent the message. Please advice how can I stop it. Many thanks

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Re: text charge $0.31 to 00447786205094

by Senior Contributor coffeebaron Senior Contributor
Message 6 of 7 (1,370 Views)
Is it a Vodafone purchased handset, or an import?
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Re: text charge $0.31 to 00447786205094

by TKaikouraTS Starter Poster
Message 7 of 7 (1,309 Views)

Could Messenger be set to be the default messaging app?  <Where it looks like the messgae is being sent through messenger (over the internet), but it is also handling all sms messages as well?>

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