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screen issues

New Poster
Posts: 1
Registered: ‎07-02-2018

screen issues

by JonathanMee New Poster
Message 1 of 2 (279 Views)

My phone screen is flickering now post charge. Samsung say bring it into their service centre and to bring the receipt in. I had the original invoice stored in a work email account which has since been migrated to a new serverand we lost all old emails! I wanted to contact someone at Vodafone to ask for a copy of the receipt but the only contact instructions online are for a phone number....a number I can't call because of my flickering screen! The online invoices only go back 12 months and my purchase was 18 months plus ago.

 

Can someone please provide a contact email so I can go about getting a copy of my original invoice/receipt to then go and see Samsung. 

Community Manager
Posts: 2,799
Registered: ‎02-02-2013

Re: screen issues

by Community Manager Community Manager
Message 2 of 2 (234 Views)

@JonathanMee

Sorry about the screen - did you buy the phone online?

Channel Manager, Help & Support
Vodafone New Zealand
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