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prepay topups

New Poster
Posts: 1
Registered: ‎17-06-2017

prepay topups

by guyren58 New Poster
Message 1 of 2 (206 Views)

I joined prepay a month back after returning to NZ. I needed to topup a couple of days ago so I loaded $20. Now I've been put on 'casual rates' and the $20 is still just sitting there.  What the Hell's going on?  Of course you can't bloody get to talk to anyone at Vodafone.  Drives me ****ing crazy!

Community Manager
Posts: 2,067
Registered: ‎02-02-2013

Re: prepay topups

by Community Manager Community Manager
Message 2 of 2 (193 Views)

@guyren58

 

which plan are you on and are you using My Vodafone?

 

Cheers

 

Channel Manager, Help & Support
Vodafone New Zealand
Posted from Apple iPad
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