I changed my plan to mates prepay earlier this month and today when trying to make a call it told me that the I only had 3 minutes of call time left. I then went onto the myvodafone app to check and it says I am now on casual data and casual minutes. Its even started charging me to send texts.
The exact same thing has happened to me. I have been on mates prepay for a few months now and went to call someone yesterday only for my phone to tell me I only have 3 minutues of calling left... My plan renewed a few days ago and have not called anyone so have used no minutes. It also says I'm on casual data and minutes/texts. Someone please help us!