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When can I upgrade?

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New Poster
Posts: 1
Registered: ‎13-11-2017
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When can I upgrade?

by MikeBall New Poster
Message 1 of 2 (395 Views)

I’m 22 months into a 24 month Red+ Essentials plan. I’d like to upgrade my current phone (an iPhone 6S) to a newer iPhone model and start another 24 month plan. I’d also like to keep my current phone so I can give it to my son.

 

Please could you let me know when I’d be able to upgrade without any penalties?

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Business Ninja Adept
Posts: 1,615
Registered: ‎30-09-2014

Re: When can I upgrade?

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 2 (700 Views)

After 23 months (when you are in your last month of the contract) you should be able to resign without penalty. 

 

You might even be able to do it now (or with a very small fee only) at 22 months. Best to call or pop into store and check.

 

Cheers

NOC Engineer | Vodafone NZ

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Accepted by MikeHales (Community Manager)
‎14-11-2017 10:54 AM

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Business Ninja Adept
Posts: 1,615
Registered: ‎30-09-2014

Re: When can I upgrade?

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 2 (701 Views)

After 23 months (when you are in your last month of the contract) you should be able to resign without penalty. 

 

You might even be able to do it now (or with a very small fee only) at 22 months. Best to call or pop into store and check.

 

Cheers

NOC Engineer | Vodafone NZ
Solution
Accepted by MikeHales (Community Manager)
‎14-11-2017 10:54 AM
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