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Travelling overseas

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Registered: ‎10-06-2018
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Travelling overseas

by MiryamJacobi New Poster
Message 1 of 3 (276 Views)

I am travelling for the US for 6 weeks. I am currenlty on the RED+ Lite - SIMO plan. Am I able to pause my phone plan for my visit, as I am using a US SIM Card? 

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Community Manager
Community Manager
Posts: 1,446
Registered: ‎01-03-2012

Re: Travelling overseas

by Community Manager Community Manager
Message 2 of 3 (229 Views)

Hi @MiryamJacobi, I am pretty sure this can be done. Give the team a ring on 777 and they'll let you know what options are available to you. Smiley Happy

Business Ninja Adept
Posts: 1,763
Registered: ‎30-09-2014

Re: Travelling overseas

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 3 of 3 (226 Views)

@MiryamJacobi wrote:

I am travelling for the US for 6 weeks. I am currenlty on the RED+ Lite - SIMO plan. Am I able to pause my phone plan for my visit, as I am using a US SIM Card? 


Yep! You can suspend your service for up to 3 months, once every 12 months. Just give Customer Services a ring with the dates you need it suspended over. 

 

Best Regards

Sebastian

NOC Engineer | Vodafone NZ
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