Top up

New Poster
Posts: 1
Registered: ‎18-04-2017

Top up

by Mleallen New Poster
Message 1 of 2 (295 Views)
I just topped up and my plan renewed automatically but I wanted to downgrade my data, is this still possible please?
Posted from Samsung SM-G800F
Vodafone Ninja
Posts: 595
Registered: ‎30-08-2016

Re: Top up

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (257 Views)

You'll need to do this before topping up. 


You can change your My Flex/Mates plan, and tap save changes, and next month it will renew with the lower amount.


What you could do, is renew with an even lower amount next month, then change again for the following amount to be a bit more, and the even lower amount from next month will make up for the extra you purchased this month to even things out. This is as long as you're topping up before you're due to renew so your balances carryover.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

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