Top up and renew gone?

New Poster
Posts: 1
Registered: ‎05-05-2017

Top up and renew gone?

by epower New Poster
Message 1 of 2 (607 Views)
I topped up 30 mins ago and tried to renew my my flex prepay plan. I got a text saying it had renewed and that I had topped up successfully. But now it says I'm on casual rates and there's no indication of my plan going through - this is on the app and website. Do I just wait? I need to use it!
Posted from Apple iPhone
Vodafone Ninja
Posts: 744
Registered: ‎23-10-2009

Re: Top up and renew gone?

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (576 Views)

Hey there, did this get sorted out?

Vodafone Social Media Team
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