Switch from prepay to plan

New Poster
Posts: 1
Registered: ‎16-03-2017

Switch from prepay to plan

by HayleyEvans New Poster
Message 1 of 2 (267 Views)

I'm so annoyed I agreed to switch my phone from prepay to plan because I've had no service for days now.  The salesperson said the whole thing would be seamless.  It's not.  It's the usual hopeless service and now I'm inconvenienced by having to contact you to get you to connect me.  Please sort this out today or I'll breeze into another provider and switch

Vodafone Ninja
Posts: 595
Registered: ‎30-08-2016

Re: Switch from prepay to plan

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (263 Views)

Hey Hayley, I'm sorry to hear about this. Can you please PM me your number and I'll take a look.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
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