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Social Pass - Snapchat Won't Work

Starter Poster
Posts: 2
Registered: ‎11-12-2017

Social Pass - Snapchat Won't Work

by gucampana Starter Poster
Message 1 of 4 (913 Views)

Hi guys, I recently decided to try the Vodafone Pass for chat and social which includes SNAPCHAT but it won't work. Facebook and Instragram work fine but snapchat not really. I haven't tried pinterest or twitter.

 

Is this a common issue?

Community Manager
Posts: 2,921
Registered: ‎02-02-2013

Re: Social Pass - Snapchat Won't Work

by Community Manager Community Manager
Message 2 of 4 (903 Views)

Snapchat won't work as an app or your use is not being catered for by the Pass?

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 2
Registered: ‎11-12-2017

Re: Social Pass - Snapchat Won't Work

by gucampana Starter Poster
Message 3 of 4 (878 Views)

Snapchat as an app works just fine. Once I'm connected to wifi it will work but when I'm using my Pass data the app will open correctly but the content won't.

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Business Ninja Adept
Posts: 1,801
Registered: ‎30-09-2014

Re: Social Pass - Snapchat Won't Work

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 4 of 4 (874 Views)

Does Snapchat work on Mobile data if you haven't purchased a pass?

 

What phone handset have you got ? Have you checked in Settings that Mobile Data is enabled for the Snapchat app?

NOC Engineer | Vodafone NZ
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