Remove a Connection

New Poster
Posts: 1
Registered: ‎25-07-2017

Remove a Connection

by NickyS New Poster
Message 1 of 2 (454 Views)

Please could you tell me how to remove my son's mobile from my plan. He was added as a connection for sharing data etc, but now has a new phone and number. The number on my connection no longer exists (his phone was damaged and he didn't realise he could keep the number before he changed everything). He is now on his own plan and I don't seem to be ablet to remove him from my plan - the only option I have is to rename.




Business Ninja Adept
Posts: 1,817
Registered: ‎30-09-2014

Re: Remove a Connection

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 2 (452 Views)

You will need to call customer services on 777 / 0800 800 021 and request to Disconnect this mobile number.

NOC Engineer | Vodafone NZ
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