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Purchase receipt

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Starter Poster
Posts: 3
Registered: ‎19-02-2018

Purchase receipt

by OscarBoije Starter Poster
Message 1 of 5 (620 Views)

Hello,

 

I ordered (and used) a My Flex Prepay plan about 10 days ago. I would now need a receipt of the purchase for my employer, but under the Orders & Tracking page there is no information about my purchase. I can't find a receipt or similar details anywhere else on the website either.

 

Could someone please help me understand where I can access a receipt/proof of my purchase?

 

Thank you very much!

 

// Oscar

Community Manager
Posts: 3,038
Registered: ‎02-02-2013

Re: Purchase receipt

by Community Manager Community Manager
Message 2 of 5 (591 Views)

@OscarBoije

 

How and where did you buy your SIM etc?

 

Cheers

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 3
Registered: ‎19-02-2018

Re: Purchase receipt

by OscarBoije Starter Poster
Message 3 of 5 (571 Views)

The SIM card was one of the Vodafone Travel SIM packages that are distributed for free at the airports. I activated it, topped up credit and purchased a flexi package.

 

Thanks for the assistance!

Business Ninja Adept
Posts: 1,917
Registered: ‎30-09-2014

Re: Purchase receipt

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 4 of 5 (559 Views)

Where / how did you top the SIM card up with credit balance? 

NOC Engineer | Vodafone NZ
Posted from Apple iPhone
Starter Poster
Posts: 3
Registered: ‎19-02-2018

Re: Purchase receipt

by OscarBoije Starter Poster
Message 5 of 5 (557 Views)

Online, through the Vodafone website. Paid with credit card.

 

Thanks for the help!

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