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Prepay roaming add-on

Starter Poster
Posts: 2
Registered: ‎20-04-2017

Prepay roaming add-on

by sb67ba Starter Poster
Message 1 of 4 (511 Views)

I'm plannig to stay three days in France and then three days in Spain. If I buy $19 Prepay roaming add-on while in France will I be able continue to use it when move to Spain or would I have to buy another one?

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Staff
Posts: 15
Registered: ‎26-02-2018

Re: Prepay roaming add-on

by Staff turac Staff
Message 2 of 4 (482 Views)

No need. You can use your roaming add on to france going to spain since the both countries are belongs to one zone only. Just kindly make sure that you have enough entitlements for your roaming add on to use it. Cheers!

Starter Poster
Posts: 3
Registered: ‎28-09-2009

Re: Prepay roaming add-on

by pgutmann Starter Poster
Message 3 of 4 (286 Views)

Could the Prepay romaing FAQ/info be updated to make this more clear? At the moment it's totally ambiguous whether Prepay roaming is valid for only one country or every country you visit during the paid-for time period, and you get some alarming texts when you change country about casual roaming rates which imply that it's only valid for the original country you did the roaming purchase in.

Community Manager
Posts: 3,038
Registered: ‎02-02-2013

Re: Prepay roaming add-on

by Community Manager Community Manager
Message 4 of 4 (260 Views)

Yes, will do. Thanks for feedback.

Channel Manager, Help & Support
Vodafone New Zealand
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