Reply

Prepay Top Up charged twice

Highlighted
Starter Poster
Posts: 9
Registered: ‎08-01-2017
Accepted Solution

Prepay Top Up charged twice

by PaulBags Starter Poster
Message 1 of 4 (761 Views)

Hi, when trying to topup online I got a message that top up failed. So I went back and tried again and it worked, only to later realise I'd been charged twice.

I shouldn't have been charged twice, failure should never later complete.

I want my money back.

Txt references 86151489 & 86151548.

Starter Poster
Posts: 9
Registered: ‎08-01-2017

Re: Prepay Top Up charged twice

by PaulBags Starter Poster
Message 2 of 4 (734 Views)
Oi! Give me my money back Smiley Mad
Posted from Generic Android 2.0
Starter Poster
Posts: 9
Registered: ‎08-01-2017

Re: Prepay Top Up charged twice

by PaulBags Starter Poster
Message 3 of 4 (712 Views)
This is terrible customer service. Give me my money back or I'm going elsewhere when it runs out.
Starter Poster
Posts: 9
Registered: ‎08-01-2017

Re: Prepay Top Up charged twice

by PaulBags Starter Poster
Message 4 of 4 (1,217 Views)
Ah stuff it, after considering my options I'm still better off staying with vodafone. And I'll put that money towards a bigger flex pack this time, get some rollover data.
Posted from Generic Android 2.0
Stats
  • 3 Replies
  • 33w ago
  • 762 Views
  • 0 Kudos
  • 1 Contributor