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Not able to send emails when overseas

New Poster
Posts: 1
Registered: ‎08-09-2017

Not able to send emails when overseas

by Sealcat New Poster
Message 1 of 2 (353 Views)

Just arrived in Houston from NZ -on holiday and receiving emails fine but can't send any -some problem with outgoing server settings - any help much appreciated. Thanks

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Community Manager
Posts: 2,579
Registered: ‎02-02-2013

Re: Not able to send emails when overseas

by Community Manager Community Manager
Message 2 of 2 (194 Views)

@Sealcat

Apologies for delay in replying. You need to turn on authentication for your outgoing (SMTP) server using the same username/password as you do for getting your emails.

 

Reason being that you're not on the Vodafone network so we need to know it's you sending and not someone pretending to be you! 

Channel Manager, Help & Support
Vodafone New Zealand
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