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No service on my iphone; other phones in the house on vodafone have service

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Posts: 2
Registered: ‎28-05-2018
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No service on my iphone; other phones in the house on vodafone have service

by phoebes Starter Poster
Message 1 of 4 (445 Views)

A couple of hours ago my phone just dropped out of service; to strat with it said I had reception but I couldn't make any texts or calls. Now after restarting and then removing my sim it says no service. My partners phone which is the same phone also on the vodafone network has servcie. Is there anything else I can do or do I have to take it in to get looked at?

Community Manager
Posts: 2,945
Registered: ‎02-02-2013

Re: No service on my iphone; other phones in the house on vodafone have service

by Community Manager Community Manager
Message 2 of 4 (395 Views)

@phoebes

Can you try your SIM in your partner's phone?

m

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 2
Registered: ‎28-05-2018

Re: No service on my iphone; other phones in the house on vodafone have service

by phoebes Starter Poster
Message 3 of 4 (383 Views)

I did and the sim worked; turns out it was the phone and not the sim. I took it into my local store and it's been sent away for repairs now. 

Thanks.

Community Manager
Posts: 2,945
Registered: ‎02-02-2013

Re: No service on my iphone; other phones in the house on vodafone have service

by Community Manager Community Manager
Message 4 of 4 (360 Views)
All good, hopefully back soon
Channel Manager, Help & Support
Vodafone New Zealand
Posted from Apple iPhone
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