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No credit to make calls

New Poster
Posts: 1
Registered: ‎12-06-2018

No credit to make calls

by PauloFinger New Poster
Message 1 of 2 (195 Views)
I am trying to call Vodafone to cancel my Wireless Broadband, but I am getting the "not enough credits to make this call" even when I have 299 minutes left on my account! And I can't even get to my voicemail or call Vodafone to solve this. Can somebody help me?
Community Manager
Community Manager
Posts: 1,492
Registered: ‎01-03-2012

Re: No credit to make calls

by Community Manager Community Manager
Message 2 of 2 (184 Views)

Hi Paulo, that sounds a bit odd. If you have a Vodafone mobile, you should be able to call 777 from your mobile, regardless of how much credit you have. Let me know if that doesn't work for you!

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