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No 4G on My Flex?

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Posts: 2
Registered: ‎01-08-2017
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No 4G on My Flex?

by dmco Starter Poster
Message 1 of 3 (457 Views)
Hi there
I just switched from On Account to My Flex prepay. Since then, I've had no 4G connectivity at all (only 3G). I understood that all of he recent prepay plans included 4G access - is this not the case?
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Business Ninja Adept
Posts: 1,584
Registered: ‎30-09-2014

Re: No 4G on My Flex?

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 3 (859 Views)
Correct MyFlex plan should give 4G access. Were you able to use use 4G on your current phone before changing to Prepay?

If so, private message me your mobile number and I will check on your LTE provisioning tomorrow.

Cheers
NOC Engineer | Vodafone NZ

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Accepted by topic author dmco
‎02-08-2017 08:53 AM

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Business Ninja Adept
Posts: 1,584
Registered: ‎30-09-2014

Re: No 4G on My Flex?

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 3 (860 Views)
Correct MyFlex plan should give 4G access. Were you able to use use 4G on your current phone before changing to Prepay?

If so, private message me your mobile number and I will check on your LTE provisioning tomorrow.

Cheers
NOC Engineer | Vodafone NZ
Posted from Apple iPhone
Solution
Accepted by topic author dmco
‎02-08-2017 08:53 AM
Starter Poster
Posts: 2
Registered: ‎01-08-2017

Re: No 4G on My Flex?

by dmco Starter Poster
Message 3 of 3 (420 Views)
It seems everything was actually fine, lol. My bad, cheers for the assisstance.
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