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Network status St Lukes Auckland?

Regular Poster
Posts: 28
Registered: ‎29-08-2008

Network status St Lukes Auckland?

by Regular Poster gmball2 Regular Poster
Message 1 of 5 (535 Views)

I have been experiencing very slow data speeds for some time around St Lukes, particularly Wagner Place. Unable to stream Spotify or any streaming video, and very slow to access websites.

 

This seems to be most times during the day.

 

Could this cell site be at capacity, perhaps a capacity upgrade could be in order or the installation of a second cell site?

Community Manager
Posts: 3,038
Registered: ‎02-02-2013

Re: Network status St Lukes Auckland?

by Community Manager Community Manager
Message 2 of 5 (412 Views)

@gmball2

 

Still an issue?
Cheers

m

Channel Manager, Help & Support
Vodafone New Zealand
Regular Poster
Posts: 28
Registered: ‎29-08-2008

Re: Network status St Lukes Auckland?

by Regular Poster gmball2 Regular Poster
Message 3 of 5 (408 Views)
Yes still a issue, mobile data unusable most days, so resort solely to wifi. Can make calls but can not browse or stream music etc. it’s definitely a issue in Wagner place, as a short drive along St Luke’s road and everything is back to normal. Been like it for months, I’m fairly certain that it must be a known capacity issue as others on Vodafone have reported the same issues in the past in the same location. Thanks
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Community Manager
Posts: 3,038
Registered: ‎02-02-2013

Re: Network status St Lukes Auckland?

by Community Manager Community Manager
Message 4 of 5 (405 Views)

@gmball2

 

Thanks for the detail, will raise with networks team.

Cheers

m

Channel Manager, Help & Support
Vodafone New Zealand
Community Manager
Posts: 3,038
Registered: ‎02-02-2013

Re: Network status St Lukes Auckland?

by Community Manager Community Manager
Message 5 of 5 (354 Views)

@gmball2

 

Would you be OK sharing your mobile number with me so that networks team can investigate further? We've checked coverage and generally good but we're concerned that perhaps specific interference that we might be able to address.

 

If OK, please message me.

 

Cheers

m

Channel Manager, Help & Support
Vodafone New Zealand
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