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Mates Prepay Plan Disappeared

Starter Poster
Posts: 2
Registered: ‎12-03-2017

Mates Prepay Plan Disappeared

by JonoYiu Starter Poster
Message 1 of 2 (235 Views)

Heya,

 

On Friday when I logged into the vodafone app, all my carryover minutes, data, & texts seem to have disappeared and just says "casual rates" for everything.

 

It's Sunday now and the problem still has not seem to been resolved.

 

Hope someone can help.

 

Cheers.

 

 

Vodafone Ninja
Posts: 595
Registered: ‎30-08-2016

Re: Mates Prepay Plan Disappeared

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (217 Views)

Try turn your phone off for a minute and turn back on, if that doesn't resolve it, please PM me your number.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
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