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LOST SIM CARD

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Starter Poster
Posts: 2
Registered: ‎16-10-2017
Accepted Solution

LOST SIM CARD

by KenniePeter Starter Poster
Message 1 of 2 (323 Views)

Hi, my partner sim card just lost and he is overseas, can i go to the store and request a new card with the same number on behalf of my partner?

 

Please help, Thanks


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Vodafone Ninja
Posts: 224
Registered: ‎13-10-2013

Re: LOST SIM CARD

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (458 Views)

Hi there,

We won't be able to make any changes without his permission (i.e. activate his number on a new Sim). If this hasn't been sorted yet - can you get him to either contact us through Facebook private message or email to onlinecare@vodafone.com and we can see what we can do. 

Kate

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Solution
Accepted by MikeHales (Community Manager)
‎07-12-2017 10:47 PM

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Vodafone Ninja
Posts: 224
Registered: ‎13-10-2013

Re: LOST SIM CARD

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (459 Views)

Hi there,

We won't be able to make any changes without his permission (i.e. activate his number on a new Sim). If this hasn't been sorted yet - can you get him to either contact us through Facebook private message or email to onlinecare@vodafone.com and we can see what we can do. 

Kate

Solution
Accepted by MikeHales (Community Manager)
‎07-12-2017 10:47 PM
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