Keeping a number active

New Poster
Posts: 1
Registered: ‎19-02-2017

Keeping a number active

by MCNZ New Poster
Message 1 of 2 (491 Views)
Hi, I am leaving NZ for an undetermined amount of time and I would like to keep my number active.

I am on prepay. How long can I go without topping up to keep my number active?
Posted from Samsung SM-G930F
Honoured Contributor
Posts: 1,012
Registered: ‎19-10-2014

Re: Keeping a number active

by Honoured Contributor Honoured Contributor
Message 2 of 2 (465 Views)

you need to top up within 12 months of your last top up to keep the number active

I work in the Mobile On Account and Mobile Technical Support team. I volunteer my time on the Community.
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