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Health check app for your mobile

Community Manager
Posts: 2,084
Registered: ‎02-02-2013

Health check app for your mobile

[ Edited ]
by Community Manager Community Manager
Message 1 of 6 (1,180 Views)

We've launched a new app for Vodafone customers using Android or iOS.

 

Vodafone Smartphone Diagnostics

 

This free app is designed to help you quickly identify problems and fix them easily without having to visit a Vodafone shop or send your mobile device off for repair.

 

Most mobile phone issues are software related and can be fixed in minutes. Smartphone Diagnostics helps you understand these problems and provides simple on-screen guides on how to fix them.Here are some of the tests you can run through the app:

  • Performance - Checking your mobile’s memory, storage and general well-beingScreen - Looking out for screen faults and making sure your colours are vibrant
  • Screen - Looking out for screen faults and making sure your colours are vibrantAudio - Checking your microphone, headset jack and built-in speaker are all in working order
  • Audio - Checking your microphone, headset jack and built-in speaker are all in working orderCamera - Helping to make sure your selfies are just right.
  • Camera - Helping to make sure your selfies are just right.

And if something is definitely not right, we’ve built in answers to help you fix the issue. If that's not possible then the Store Locator tool is right there, so you can find the nearest source of Ninja help quickly and easily.

 

The Smartphone Diagnostics app is provided free of charge.

 

Download it from our Smartphone Diagnostics page

 

Channel Manager, Help & Support
Vodafone New Zealand
Community Manager
Posts: 2,084
Registered: ‎02-02-2013

Re: Health check app for your mobile

by Community Manager Community Manager
Message 2 of 6 (935 Views)

Anyone downloaded it and got some feedback for us?

Channel Manager, Help & Support
Vodafone New Zealand
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Regular Poster
Posts: 19
Registered: ‎06-10-2015

Re: Health check app for your mobile

by Regular Poster causality Regular Poster
Message 3 of 6 (115 Views)

Tried it on a Galaxy S7 Edge running Nougat October security patch and during battery test it tells me that the service is not currently available.

 

Rechecking the data connection, by turning off then on again data, it then tells me that the battery is not within the limits required for running the test; which was totally wrong as the test was done with battery at optium levels.

 

Looks like there are some bugs in the coding here.

 

Frequent Poster
Posts: 27
Registered: ‎20-09-2016

Re: Health check app for your mobile

by Frequent Poster Hayleighana Frequent Poster
Message 4 of 6 (334 Views)
Is there a link to down load Smiley Happy
Posted from Apple iPhone
Business Ninja Adept
Posts: 1,583
Registered: ‎30-09-2014

Re: Health check app for your mobile

[ Edited ]
by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 5 of 6 (322 Views)
Community Manager
Posts: 2,084
Registered: ‎02-02-2013

Re: Health check app for your mobile

by Community Manager Community Manager
Message 6 of 6 (82 Views)
Thanks for that, will feedback to team
Channel Manager, Help & Support
Vodafone New Zealand
Posted from Apple iPhone
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