22-08-2017 01:13 PM - edited 22-08-2017 01:16 PM
I have just checked my usage online and notice a small data usage charge on the 9/8 which I haveno idea what it was for? I don't use moble data but I did make an international call the same day. Any ideas why I was charged for data usage?
Just to add, how can I make sure my Huawei Y6 Elite never uses Mobile data unless I want it to - eg where do I make sure it's switched off? Thanks
22-08-2017 08:37 PM
There's no sure fire way to ensure no data use at all but I'd certainly recommend checking app by app to ensure it's requests permission to use data. Most common incidents are GPS pinging for location, email downloads, or social apps making or checking or updates.
I'm the opposite though with more data use than most! Maps, social, email and more besides.
23-08-2017 10:55 AM - edited 23-08-2017 10:56 AM
Hey thanks Mike. I've turned off mobile data on all my apps so hopefully that will sort the problem (and I haven't done something to mess up the working of my phone ), will have to watch out next time I make an international call.
23-08-2017 11:43 AM
This should help you pin point what the guilty culprit is/was
23-08-2017 12:01 PM - edited 23-08-2017 12:04 PM
Hi Nigel, thanks for that. I've had a look and can see that data ws used on the 9/8 (only 293KB) but I can't work out what used it. Is there a way I can find that out?
Also, there are some networked apps on my phone that I don't use (weather etc) can I force stop these without doing any harm?
23-08-2017 12:28 PM
I would have presumed it would have been the traffic user ranking or networked apps options which would display which app/service used the data.
I see no harm in force stopping what you mention.
Of course the best method to not use data is simply to disable cellular data in the phone settings and turn it on when you do
23-08-2017 12:34 PM
Thanks Nigel, I'll see if I can check that out. Sorry to be a bit dense, but is there a way, on my phone, that I can disable cellular data to cover everything? I only ever use it with WiFi which I turn on and off when I need it.
23-08-2017 12:44 PM
You are a star! On emore question, it's currenlty set to LTE/WCDMA/GSM auto, do I need to chose GSM only or one of the other settings to turn it off (WCDMA/GSM auto or WCDMA only)
23-08-2017 12:49 PM
I'd leave that as is. Putting it to GSM only just forces your phone to 2G.
Voice and txt also happens on 3G and since the coverage footprints can be different between the two technologies you might sometimes limit coverage. Also if there's a 2G fault on your local cell tower then presuming its operating ok it will be able to use 3G still.
LTE is 4G - we only use this for data currently. However so long as mobile data is turned off then no harm
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