Credit disappeared

New Poster
Posts: 1
Registered: ‎20-05-2017

Credit disappeared

by cyj93 New Poster
Message 1 of 2 (385 Views)
My credit disappeared in two days after I top up. The plan I use is $19 prepay, I top up money a day before the last credit expire, 3 days after I top up then I checked on my account which on the balance it shows casual rates. Just wondering what's happening to my credit. Thanks
Posted from Sony E6653
Vodafone Ninja
Posts: 744
Registered: ‎23-10-2009

Re: Credit disappeared

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (367 Views)

Hey there, we can certainly have a look for you, please email your details (mobile number and VF PIN) to and we'll investigate.

Vodafone Social Media Team
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