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Changing Plans

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Posts: 2
Registered: ‎01-01-2017
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Changing Plans

by Geoffity Starter Poster
Message 1 of 3 (700 Views)

I have over $20 credit on my Prepay FreebeeTALK plan. If I change to My Flex Prepay will I lose this credit?


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Vodafone Ninja
Posts: 595
Registered: ‎30-08-2016

Re: Changing Plans

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 3 (1,299 Views)

No, any $ credit balance will remain, if you have addons like data or minutes, these will be most likely lost in the switch to MyFlex but the $ balance will be fine.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.

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Accepted by topic author Geoffity
‎01-01-2017 09:54 AM

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Highlighted
Vodafone Ninja
Posts: 595
Registered: ‎30-08-2016

Re: Changing Plans

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 3 (1,300 Views)

No, any $ credit balance will remain, if you have addons like data or minutes, these will be most likely lost in the switch to MyFlex but the $ balance will be fine.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
Solution
Accepted by topic author Geoffity
‎01-01-2017 09:54 AM
Starter Poster
Posts: 2
Registered: ‎01-01-2017

Re: Changing Plans

by Geoffity Starter Poster
Message 3 of 3 (692 Views)

Thanks, Sams

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