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Cancel prepaid?

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Starter Poster
Posts: 2
Registered: ‎04-01-2018

Cancel prepaid?

by CintyMcMullen Starter Poster
Message 1 of 4 (472 Views)

Hi. I have had a prepaid 'plan' for several years, I am not using it and am about to leave New Zealand permanently. I have about $90 credit on it. Is there anyway I can get this refunded or can I have that balance transferred to someone? Cheers.

Contributor
Posts: 61
Registered: ‎09-04-2013

Re: Cancel prepaid?

by Contributor jacky5878 Contributor
Message 2 of 4 (456 Views)

i dont think you can get those $90 credit back unless you give it to some one that you know that have a phone and without a simcard, they can have your connection and they can use up your $90. Hopefully they can paid you back...

 

 

Starter Poster
Posts: 2
Registered: ‎04-01-2018

Re: Cancel prepaid?

by CintyMcMullen Starter Poster
Message 3 of 4 (447 Views)

Hi Jacky5878, oh dear but many thanks for your reply.

Community Manager
Posts: 2,996
Registered: ‎02-02-2013

Re: Cancel prepaid?

by Community Manager Community Manager
Message 4 of 4 (401 Views)

@CintyMcMullen

It's worth giving us a call as there should an option to suit you.

Cheers

Channel Manager, Help & Support
Vodafone New Zealand
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