An interesting conversation

Starter Poster
Posts: 2
Registered: ‎10-09-2014

An interesting conversation

by YiLiu24 Starter Poster
Message 1 of 2 (268 Views)

Recently, I got two phone calls from Vodafone discussing or surveying about the feedback of the current mobile plan I am using. The first call was good. HOWEVER, the second caller was not that patient when I was complaining about the Mobile App UI. She terminated the call conversation by saying 'Thank you' when I was talking. OK, it is fine, if you don't want to listen, please DON'T call me!


I cannnot see any value from this new service if  the service attitude is like that. 

Vodafone Ninja
Posts: 306
Registered: ‎02-11-2014

Re: An interesting conversation

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (228 Views)

Hey there! 

Definitely not how our agents should be behaving! We'll be passing this feedback on to the right people. So sorry about this!

^Zane Cat Happy

  • 1 Reply
  • 44w ago
  • 0 Kudos
  • 2 Contributors