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Account

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Registered: ‎26-09-2018

Account

by 02102627750 New Poster
Message 1 of 2 (125 Views)

I am overseas till the 25th October I was wondering if there was some way to put my account on hold for a month.

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Business Ninja Adept
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Registered: ‎30-09-2014

Re: Account

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 2 (53 Views)

Yes you can as long as you don't have an interest free payment on the account.

 

http://help.vodafone.co.nz/app/answers/detail/a_id/26904/~/put-a-mobile-account-on-hold

 

We can put your mobile account on hold for up to 3 months. This means you can still keep your connection but have it temporarily placed on hold.

What do I need to do to put my mobile account on hold?

The account being placed on hold must have any overdue amount paid in full before we can put it on hold. The current amount due can be paid on the next due date, however, we recommend paying it in full at the time of placing the account on hold to ensure the payment doesn't fall late.

You can call us on 777 or 0800 800 021 if you are personal customer 

NOC Engineer | Vodafone NZ
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