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transferring credit to another number

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Posts: 3
Registered: ‎30-03-2016

transferring credit to another number

by kate58 Starter Poster
Message 1 of 5 (810 Views)
Hi,

I've started a new job where I get a work phone which is on the company's plan. I'd like to keep my current number but this has over $60 of credit.
I was wondering if i could transfer this credit to another number (probably my sister's)

thanks in advance!
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Business Ninja Initiate
Posts: 92
Registered: ‎03-10-2014

Re: transferring credit to another number

by Business Ninja Initiate Business Ninja Initiate Business Ninja Initiate
Message 2 of 5 (808 Views)

Hi @kate58,

 

 

Is your current number on prepay or a pay monthly account?

 



Cheers,

 

Harry

Assistant Store Manager | Vodafone Retail
Starter Poster
Posts: 3
Registered: ‎30-03-2016

Re: transferring credit to another number

by kate58 Starter Poster
Message 3 of 5 (806 Views)
Prepay, sorry forgot to include
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Business Ninja Initiate
Posts: 92
Registered: ‎03-10-2014

Re: transferring credit to another number

by Business Ninja Initiate Business Ninja Initiate Business Ninja Initiate
Message 4 of 5 (803 Views)

@kate58

 

Unfortunately prepay credit cannot be transferred, as per Vodafone's terms and conditions here

 

My suggestion is if you are on a Prepay $19 package or something similar that renews monthly, change to a prepay pay & go option which would see your credit available for 1 year from when you last topped up. This means the credit won't be used on an account which you won't be using as it is a casual prepay, with no recurring monthly addons.

 

If you would like to do this, flick me a PM with your mobile number, and 4 digit security PIN, and I'll be happy to do this, or alternatively make another suggestion etc.

 

 

Cheers,

 

Harry

Assistant Store Manager | Vodafone Retail
Starter Poster
Posts: 3
Registered: ‎30-03-2016

Re: transferring credit to another number

by kate58 Starter Poster
Message 5 of 5 (798 Views)
Thanks Harry. I'm just unsure of what happens to my account when I use the number for my work phone which is on the company's plan.
From my understanding I wouldn't even have a Vodafone account to use but this isn't really explained anywhere.
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