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switching plans

New Poster
Posts: 1
Registered: ‎06-06-2017

switching plans

by technophobe New Poster
Message 1 of 3 (175 Views)

I am thinking of changing my prepay plan to a rental plan. What will happen to the credit on my prepay account if I do this?

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Vodafone Ninja
Posts: 568
Registered: ‎30-08-2016

Re: switching plans

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 3 (155 Views)

Any credit will be automatically transferred to your new account to go toward your first bill. 

 

If you have minutes or data balance etc, this will be lost when transferring.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
Vodafone Ninja
Posts: 717
Registered: ‎23-10-2009

Re: switching plans

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 3 of 3 (154 Views)

Hey there, when you switch your prepay balance gets transferred to your on account balance

Vodafone Social Media Team
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