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switching plans

New Poster
Posts: 1
Registered: ‎06-06-2017

switching plans

by technophobe New Poster
Message 1 of 3 (78 Views)

I am thinking of changing my prepay plan to a rental plan. What will happen to the credit on my prepay account if I do this?

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Vodafone Ninja
Posts: 515
Registered: ‎30-08-2016

Re: switching plans

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 3 (58 Views)

Any credit will be automatically transferred to your new account to go toward your first bill. 

 

If you have minutes or data balance etc, this will be lost when transferring.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
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Vodafone Ninja
Posts: 679
Registered: ‎23-10-2009

Re: switching plans

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 3 of 3 (57 Views)

Hey there, when you switch your prepay balance gets transferred to your on account balance

Vodafone Social Media Team
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