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reactivating mobile number

Starter Poster
Posts: 2
Registered: ‎15-08-2014

reactivating mobile number

by DamianBatson Starter Poster
Message 1 of 3 (546 Views)

hi team

 

is it possible to reactivate an existing mobile number? i had the same issue 3 years ago and it wasn't a problem. moving to pay go. 

 

thanks

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Retired Staff
Posts: 1,012
Registered: ‎19-10-2014

Re: reactivating mobile number

by Retired Staff Lucas Retired Staff
Message 2 of 3 (536 Views)

Hi @DamianBatson,

 

Why has the number been deactivated?

 

thanks

I work in the Mobile On Account and Mobile Technical Support team. I volunteer my time on the Community.
Starter Poster
Posts: 2
Registered: ‎15-08-2014

Re: reactivating mobile number

by DamianBatson Starter Poster
Message 3 of 3 (532 Views)

hey Lucas

 

been away and missed 12 month topup. as i was away was using a different sim and network and didn't receive a reminder about the renewal date. thanks

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