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prepay plan

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Posts: 1
Registered: ‎11-10-2017

prepay plan

by Rowanprentice New Poster
Message 1 of 2 (81 Views)
Hi
I topped up my $19 prepay plan yesterday so it was all working then I got a text from you guys saying about a my Flex plan or something which I didn't want to change to since I had just topped up so this morning I was trying to send a text and it said I have no credit so I went to my Vodafone to have a look some how my plan has changed to the my Flex one and all my credit is gone. I would like it back and to be back on my plan considering I just topped up. thanks.
Posted from Huawei Y635-L02
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Community Manager
Posts: 1,758
Registered: ‎02-02-2013

Re: prepay plan

by Community Manager Community Manager
Message 2 of 2 (49 Views)

@Rowanprentice

Apologies for that but you'll need to give us a call on 777.

Channel Manager, Help & Support
Vodafone New Zealand
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