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eSIM support

Community Manager
Posts: 1,373
Registered: ‎02-02-2013

Re: eSIM support

by Community Manager Community Manager
Message 11 of 14 (286 Views)

@gregmcc

I think that's a bit harsh.

Sorry for the delay, I haven't heard back from our devices guys but will ask again on Monday.

m

Channel Manager, Help & Support
Vodafone New Zealand
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Registered: ‎03-12-2008

Re: eSIM support

by Senior Contributor gregmcc Senior Contributor
Message 12 of 14 (282 Views)

@MikeHales, what do you tell me what you think should be an accecptiable timeframe for VF to deliver a response to a question and I'll see about editing my post, otherwise 3 months and no response seems to justify my response

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Community Manager
Posts: 1,373
Registered: ‎02-02-2013

Re: eSIM support

by Community Manager Community Manager
Message 13 of 14 (624 Views)

@gregmcc

Spoke with our devices guys and short answer is no, we don't have any support for esims. Slightly longer answer is that unsurprisingly the team are looking into it but there are no plans and no timings.

Channel Manager, Help & Support
Vodafone New Zealand
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Accepted by topic author gregmcc
‎13-02-2017 08:20 PM
Guy
New Poster
Posts: 1
Registered: ‎13-03-2017

Re: eSIM support

by Guy New Poster
Message 14 of 14 (105 Views)

Hi,

I can see this has become a somewhat emotive subject here, and I understand that currently there is no support and there are no anticipated time frames from VFNZ. 

I guess what would be useful here though, as a follow up to that, is a statement as to what is going on with Vodafone global and the Esim situation.  i.e. it is already up and running in Germany, has Vodafone NZ got any stance on that, how it's going and therefore when in broad terms, it might be considered for NZ.

If no one at a national level has any thoughts on this or more information around the whole subject, is there anyway to get a response from a higher regional level or even global level around the company's goals for the rollout and likely time frames.

This is an exciting developement and Vodafone should be looking to take a lead, as if they don't they will undoubtedly loose customers to other providers who do have a timeframe in mind for offering the service.

Yours hopefully,

Guy

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