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Wher do I puk number in

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New Poster
Posts: 1
Registered: ‎11-04-2015
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Wher do I puk number in

by 0212073847 New Poster
Message 1 of 2 (1,036 Views)

I cant get my phone to work it says SIM Locked I have tryed to put Puk in but that dosnt work .I cant ring you you to ask as My phone dosnt work


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Business Ninja Adept
Posts: 798
Registered: ‎30-07-2009

Re: Wher do I puk number in

[ Edited ]
by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 2 (1,307 Views)

Hi,

 

How many times have you tried to enter in the PUK number before retrieving the correct one? If it is 3 times the SIM will lock and become unusable. Otherwise are you actually using the PUK provided on the original SIM packaging?

 

If not then it sounds like you require a new blank SIM which you can get for free to replace your current number from a Vodafone Retail Store.

 

Regards

 

Rochelle

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Solution
Accepted by Lon (Staff)
‎03-10-2015 04:33 AM

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Business Ninja Adept
Posts: 798
Registered: ‎30-07-2009

Re: Wher do I puk number in

[ Edited ]
by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 2 (1,308 Views)

Hi,

 

How many times have you tried to enter in the PUK number before retrieving the correct one? If it is 3 times the SIM will lock and become unusable. Otherwise are you actually using the PUK provided on the original SIM packaging?

 

If not then it sounds like you require a new blank SIM which you can get for free to replace your current number from a Vodafone Retail Store.

 

Regards

 

Rochelle

Solution
Accepted by Lon (Staff)
‎03-10-2015 04:33 AM
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