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Voicemail

Starter Poster
Posts: 2
Registered: ‎12-03-2017
Accepted Solution

Voicemail

by Izzy3 Starter Poster
Message 1 of 4 (598 Views)
I am on a flexi plan which has 200 minutes but it is saying I don't have enough credit to ring voicemail.
Why not?
I'm not topping up on top of my $35 I've already spent, just to listen to a 20 cent voicemail.
Posted from Samsung SM-G800F

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Vodafone Ninja
Posts: 580
Registered: ‎30-08-2016

Re: Voicemail

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 4 of 4 (1,079 Views)

Voicemail is a seperate service to the MyFlex plan you've paid $35 for. 

 

You could topup an extra $5 or $10 once, and that would remain in credit for you to call voicemail, as long as you dont spend it on anything else.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.

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Solution
Accepted by MikeHales (Community Manager)
‎15-03-2017 08:32 PM

All Replies
Vodafone Ninja
Posts: 580
Registered: ‎30-08-2016

Re: Voicemail

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 4 (584 Views)

As per Important things to know here, Voicemail costs 20c per call.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
Starter Poster
Posts: 2
Registered: ‎12-03-2017

Re: Voicemail

by Izzy3 Starter Poster
Message 3 of 4 (570 Views)
So why doesn't it come out of the 35 bucks I've spent topping up?
And is 10 bucks really what I've got to spend to listen to one voicemail essentially.
Posted from Samsung SM-G800F
Highlighted
Vodafone Ninja
Posts: 580
Registered: ‎30-08-2016

Re: Voicemail

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 4 of 4 (1,080 Views)

Voicemail is a seperate service to the MyFlex plan you've paid $35 for. 

 

You could topup an extra $5 or $10 once, and that would remain in credit for you to call voicemail, as long as you dont spend it on anything else.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
Solution
Accepted by MikeHales (Community Manager)
‎15-03-2017 08:32 PM
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