Reply

Vodafone 4G connection issues.

Starter Poster
Posts: 4
Registered: ‎28-03-2017
Accepted Solution

Vodafone 4G connection issues.

by cloud_9 Starter Poster
Message 1 of 5 (857 Views)

Hi,

 

I'm on a Flex prepay plan.Moved from Skinny to Vodafone one week back but for some reason, I haven't received any 4G signal in Christchurch area even once.

 

Tried the SIM in Meizu MX4 Pro and UMI Z Pro but it defaults to a 3G signal.I can see the 4G network in the manual selection and even manually selecting it doesn't work. Skinny and Spark work perfectly as bothe the phones support Band 3 and Band 7.

 

Cheers

 


Accepted Solutions
Highlighted
Business Ninja Adept
Posts: 1,495
Registered: ‎30-09-2014

Re: Vodafone 4G connection issues.

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 4 of 5 (1,580 Views)

Hi, issue fixed, please restart your phone and re-test.

 

Cheers

I work in Mobile Technical Escalations and I volunteer my time here on the community helping out.

View solution in original post

Solution
Accepted by topic author cloud_9
‎29-03-2017 05:27 PM

All Replies
Business Ninja Adept
Posts: 1,495
Registered: ‎30-09-2014

Re: Vodafone 4G connection issues.

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 5 (855 Views)
Please private message me your mobile number. I will check your 4G provisioning tomorrow morning.

Cheers
I work in Mobile Technical Escalations and I volunteer my time here on the community helping out.
Posted from Apple iPhone
Starter Poster
Posts: 4
Registered: ‎28-03-2017

Re: Vodafone 4G connection issues.

by cloud_9 Starter Poster
Message 3 of 5 (827 Views)

PM sent.

Highlighted
Business Ninja Adept
Posts: 1,495
Registered: ‎30-09-2014

Re: Vodafone 4G connection issues.

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 4 of 5 (1,581 Views)

Hi, issue fixed, please restart your phone and re-test.

 

Cheers

I work in Mobile Technical Escalations and I volunteer my time here on the community helping out.
Solution
Accepted by topic author cloud_9
‎29-03-2017 05:27 PM
Starter Poster
Posts: 4
Registered: ‎28-03-2017

Re: Vodafone 4G connection issues.

by cloud_9 Starter Poster
Message 5 of 5 (799 Views)

Yup, the issue has been fixed.Cheers!

Stats
  • 4 Replies
  • 20w ago
  • 858 Views
  • 1 Kudo
  • 2 Contributors
Kudos 101- Don't be shy, hand it out today