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Using add-on data before plan data

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Posts: 1
Registered: ‎21-10-2016

Using add-on data before plan data

by Ollepo1 New Poster
Message 1 of 3 (204 Views)
This morning i got 1000mb of data to last a week and it seems that i am still using my prepay 19 data instead of this data. Is there a way to use this new data instead of my carryover data?
Posted from Samsung SM-G920I
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Posts: 1
Registered: ‎13-01-2017

Re: Using add-on data before plan data

by DucatiSr2 New Poster
Message 2 of 3 (142 Views)
I'd be keen for Vodafone to answer this question please. I have just purchased some Fantastic Friday Add On data and will be interested to see if these are used instead of my monthly prepaid plan data.
Posted from Sony D6503
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Staff
Posts: 371
Registered: ‎30-08-2016

Re: Using add-on data before plan data

by Staff sams Staff
Message 3 of 3 (127 Views)

There is a specific order of use for prepay addons.

 

Any data that comes with the plan as normal each month is the last one to be used, so any fantastic friday's offers or other addons will always be used first before the monthly entitlement.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
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