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Travel SIM - Turn off Voicemail

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Posts: 2
Registered: ‎19-06-2017
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Travel SIM - Turn off Voicemail

by dnbailey Starter Poster
Message 1 of 3 (91 Views)
I have just spent $99 on a travel sim and received a voicemail message. When I try and connect it says I have no credit when I have unlimited NZ calls. It seems that I have to topup another $20 to receive this message for 20c! Is that correct because it can't be right and should have been made clear and up front when I purchased the SIM at Vodafone Auckland Airport?

I have tried to find a way of turning off voicemail using my online account or handset but can find no information on what is a standard feature in the UK.

If I have got this right, please will you advise how to switch off my voicemail.

Thank you.
Posted from Apple iPhone

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Starter Poster
Posts: 2
Registered: ‎19-06-2017

Re: Travel SIM - Turn off Voicemail

by dnbailey Starter Poster
Message 3 of 3 (85 Views)
Perfect, thank you very much.

View solution in original post

Posted from Apple iPhone
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Accepted by topic author dnbailey
‎22-06-2017 01:04 PM

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Vodafone Ninja
Posts: 515
Registered: ‎30-08-2016

Re: Travel SIM - Turn off Voicemail

[ Edited ]
by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 3 (58 Views)

Can you try again now? We deployed a change on Monday night to make Voicemail free to call for travel SIM.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
Starter Poster
Posts: 2
Registered: ‎19-06-2017

Re: Travel SIM - Turn off Voicemail

by dnbailey Starter Poster
Message 3 of 3 (86 Views)
Perfect, thank you very much.
Posted from Apple iPhone
Solution
Accepted by topic author dnbailey
‎22-06-2017 01:04 PM
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