Top up and renew gone?

New Poster
Posts: 1
Registered: ‎05-05-2017

Top up and renew gone?

by epower New Poster
Message 1 of 2 (319 Views)
I topped up 30 mins ago and tried to renew my my flex prepay plan. I got a text saying it had renewed and that I had topped up successfully. But now it says I'm on casual rates and there's no indication of my plan going through - this is on the app and website. Do I just wait? I need to use it!
Posted from Apple iPhone
Vodafone Ninja
Posts: 743
Registered: ‎23-10-2009

Re: Top up and renew gone?

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (288 Views)

Hey there, did this get sorted out?

Vodafone Social Media Team
  • 1 Reply
  • 28w ago
  • 0 Kudos
  • 2 Contributors
Kudos 101- Don't be shy, hand it out today