07-04-2017 05:42 PM
Hi, I had my Internet upgraded to fibre plus (I think it's called) and it is slower than before. Can anyone help?
08-04-2017 02:55 PM
That doesn't sound good! Just a few questions, do you use it over wifi or cabled mainly? Also, how far are the devices you're using from the modem? And last of all but certainly not least, is it slow browsing or have you run a speedtest?
08-04-2017 05:20 PM
Used over WiFi with you router you provided. Device is used within 3m of the WiFi router. Speed test is currently 6.04 download and 18.3 upload. Has been down to about 2.5 download for past couple of days. 6.04 is the highest it's been. We are on cable here.
12-04-2017 07:12 PM
Apologies there John, lost the thread <.<
Are you able to private message me your acc details so I can have a look at your modem stats etc.?
(Just click my name and message me)
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