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Red+ Lite Open Term Bonus Data Expiring?

Contributor
Posts: 139
Registered: ‎24-10-2014

Red+ Lite Open Term Bonus Data Expiring?

by Contributor sikcapri Contributor
Message 1 of 3 (89 Views)

Hi,

I have three mobiles for my family using RedShare, mine on Red+Lite, and the other two connected to my account on RedShare.

Recently I received a txt message from Vodafone saying that the 12 month bonus data was expiring and to check the website for plan options if I wanted to extra data.

When I'ver looked, it seems that exactly the same plan is still available with the additonal 1GB 12 month bonus data offer.

Given that it's an Open Term plan, how do I continue to take advantage of the 1GB bonus data offer?

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IT'S A TRAP!
Vodafone Ninja
Posts: 537
Registered: ‎30-08-2016

Re: Red+ Lite Open Term Bonus Data Expiring?

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 3 (54 Views)

Just give our sales team a call on 0800 777 301. They'll be able to re-add it. Smiley Happy

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
Contributor
Posts: 139
Registered: ‎24-10-2014

Re: Red+ Lite Open Term Bonus Data Expiring?

by Contributor sikcapri Contributor
Message 3 of 3 (36 Views)

Hi Sam,

 

Don't mean to be rude, but have you actually tried calling your sales team? If I had the patience or will power to do that then I wouldn't have posted to the forum to begin with Smiley Wink

________________________________________________________
IT'S A TRAP!
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