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Receipt for device purchase

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Starter Poster
Posts: 2
Registered: ‎24-07-2017
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Receipt for device purchase

by TaiLockie Starter Poster
Message 1 of 3 (400 Views)

HI

 

My phone has been damaged an I need the original receipt to claim insurance.

 

Can someone please provide this.

Thanks


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Starter Poster
Posts: 2
Registered: ‎24-07-2017

Re: Receipt for device purchase

by TaiLockie Starter Poster
Message 3 of 3 (605 Views)

Thanks but I managed to get through to customer support and they managed to get the details I needed

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Solution
Accepted by topic author TaiLockie
‎01-08-2017 09:00 AM

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Vodafone Ninja
Posts: 377
Registered: ‎21-07-2015

Re: Receipt for device purchase

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 3 (360 Views)

Hi @TaiLockie

 

Can you email us at onlinecare@vodafone.com with the following details:

 

• IMEI number: depending on the handset you maybe able to find this number on the back of the phone, on the sim card tray or on the packaging the phone came in.
• Mobile number:
• Customer name:
• Store device was purchased from:
• Date of Purchase:

 

Once we've got these details we'll be able to forward them on to our team to try and locate the proof of purchase this normally takes 2-4 working days.

 

Thanks

^Hamish

Starter Poster
Posts: 2
Registered: ‎24-07-2017

Re: Receipt for device purchase

by TaiLockie Starter Poster
Message 3 of 3 (606 Views)

Thanks but I managed to get through to customer support and they managed to get the details I needed

Solution
Accepted by topic author TaiLockie
‎01-08-2017 09:00 AM
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