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Prepay plan

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Posts: 1
Registered: ‎26-01-2017

Prepay plan

by devantebaice New Poster
Message 1 of 2 (165 Views)

 Hi there

 

I recently purchased a iPhone SE on prepay plan in August 2016. Is there any way that I can cancel this current monthly plan and go back to the normal buying $20 top-ups when needed and only pay off the phone instead?

 

Cheers.

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Staff
Posts: 15
Registered: ‎08-12-2016

Re: Prepay plan

by Staff HopeJones Staff
Message 2 of 2 (113 Views)

Hi there, 

You'll need to speak with the Vodafone retention team in order to switch back to prepay. If you are paying the phone off you will be charged the phone in full once that change has been made.  You cannot have a phone repayment scheme on PrePaid 

 

The retention team is open Mon - Thurs 8am-8p and Fri 8am-6pm

 

Thanks!

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