I am on prepay $19 carry over plan. If I have automatic top up of my credit when my credit gets to $5, what happens if my account only has $7 in it at prepay time. Will I lose my carryover minutes and data or will I be covered while my automatic topup gets some more money into my account?
Hi there, if you don't have enough money in credit, you will lose your carry over minutes, as the plan can't renew.
One way of getting around this is that you can top up manually once, thenstart your auto topup up off set from the date when your plan rolls over. Allow for the fact that your $19 carry over is only 30 days, but your auto top up is monthly.